Microsoft Dynamics CRM 2016 Functional Mastery

Categories: Functional Mastery, Others
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About Course

Course overview

Learn everything about the Microsoft Dynamics CRM 2016 On-Premises Sales, Marketing, and Customer Service modules.

What Will You Learn?

  • Microsoft Dynamics CRM (365) 2016 Functional Modules: Sales, Marketing & Service modules. Learn everything using step by step practical tutorials and become an expert at CRM Functional.

Course Content

CRM Functional Mastery Overview

  • Microsoft Dynamics CRM Functional Mastery Overview
    04:39
  • IMPORTANT Microsoft Dynamics 365 New Interface
    04:39

Dynamics CRM Sales Management Process

Dynamics CRM Lead Management

Dynamics CRM Opportunity Management

Dynamics CRM Product Catalog

Dynamics CRM Sales Order Processing

Dynamics CRM Service Management

Dynamics CRM Case Management

Dynamics CRM Knowledge Base

Dynamics CRM Queues Management

Dynamics CRM Service Level Agreements (SLA)

Dynamics CRM Service Management Analysis

Dynamics CRM Marketing Management

Dynamics CRM Marketing Lists

Dynamics CRM Campaign Management

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